My Bad Experience (MLP Arena feedback copy from me, for member Sternenstaub):
Sternenstaub and i have done 3 trades in total. I won't get into details about the previous ones, as that's past. The communication with this member has been very 'stiff': which i will get into next.
Trade values were very different to begin with (meaning: my items were clearly higher in value). When I told this member how I felt, she said I made her ponies look worthless. I never did; have always been polite and respectfull in communication, but it seems I couldn't tell my honest opinion without her being upset. Every critical question and/or comment was either ignored or answered very shortly.
Shipping was a huge problem when member claimed my package to her didn't show up. My own adress was on it and my postman told me it was barely possible the package had 'just' gone lost because it would have been returned to my address when undelivered. After 2 months Sternenstaub said my package arrived (Holland --> Germany barely takes up a month in shippingtime).
Sternenstaub said, when asked where my trade items were, that her package to me was opened in customs (ended up taking 2 months!), another part of her story i had serious questions about. She couldn't provide any proof of it and when i asked to get the package tracing code, she never gave it (explanations were vague again). At least 3 other parcels from Germany arrived in the meantime, they all arrived within 3 weeks after the sellers posted them to me.
Since this member díd already 2 trades with me, she knew i send my packages without a trackingcode, but was now suddenly complaining and telling me my website stated i'd sent a tracing pack, always. I know what i write on my site and it's definitely not what she, well, came up with herself. I ship 'normally', non-tracking, unless i receive payment for it because Netherlands post charges extra for tracking codes on parcels. She could have asked about it up front if that would feel better, but never did.
This member is lucky i don't have proof about the shipping part due to the non-tracing thing, because if i had, i would leave a negative for sure. It is unlikely that a parcel takes 2 months to arrive but I can not proove it so I will keep my feedback neutral. I know how shipping works and a package doesn't disappear for 2 months and then, a day after i receive hers, "suddenly" shows up. With the vague story about customs opening her package to me, but never showing any proof (i asked), made me doubt her even more.
All in all this was a very frustrating transaction for me. I have been honest with this member and told her i do not trust her. I personally will not trade with her again, as i had so much stress over it and lots of my questions went unanswered. I have always stayed polite but when conversation gets too confronting for her, she's short or ignores parts of message(s).
After a thing outside this forum, i've had enough with ány kind of communication with her. Since said issue was not on MLP Arena i will not write it down. I've kept many messages during this trade in case it blows up or if member turns the tabs again, when ground under her feet gets too heated.
Summarized: bad communication w/ ignoring several questions, weird stories about shipping and i have serious, serious questions about her honesty. Only reason why i continued the trade was because i already promised her some very mint Nirvanas and i wouldn't break that promise. Now looking back, i wish i never did go Through.
If moderators have any questions, you are welcome to mail me and I will answer a.s.a.p.
I am sure I will receive neutral or negative feedback in responce of my honest story but so be it, I just have to tell everyone because I want the feedback system to show a real image of a member instead of just leaving nothing because one is afraid te receive bad feedback in return.
Moderators may always ask for all messages sent between me and Sternenstaub, they clearly show what happened and why I leave this neutral feedback.
Trade values were very different to begin with (meaning: my items were clearly higher in value). When I told this member how I felt, she said I made her ponies look worthless. I never did; have always been polite and respectfull in communication, but it seems I couldn't tell my honest opinion without her being upset. Every critical question and/or comment was either ignored or answered very shortly.
Shipping was a huge problem when member claimed my package to her didn't show up. My own adress was on it and my postman told me it was barely possible the package had 'just' gone lost because it would have been returned to my address when undelivered. After 2 months Sternenstaub said my package arrived (Holland --> Germany barely takes up a month in shippingtime).
Sternenstaub said, when asked where my trade items were, that her package to me was opened in customs (ended up taking 2 months!), another part of her story i had serious questions about. She couldn't provide any proof of it and when i asked to get the package tracing code, she never gave it (explanations were vague again). At least 3 other parcels from Germany arrived in the meantime, they all arrived within 3 weeks after the sellers posted them to me.
Since this member díd already 2 trades with me, she knew i send my packages without a trackingcode, but was now suddenly complaining and telling me my website stated i'd sent a tracing pack, always. I know what i write on my site and it's definitely not what she, well, came up with herself. I ship 'normally', non-tracking, unless i receive payment for it because Netherlands post charges extra for tracking codes on parcels. She could have asked about it up front if that would feel better, but never did.
This member is lucky i don't have proof about the shipping part due to the non-tracing thing, because if i had, i would leave a negative for sure. It is unlikely that a parcel takes 2 months to arrive but I can not proove it so I will keep my feedback neutral. I know how shipping works and a package doesn't disappear for 2 months and then, a day after i receive hers, "suddenly" shows up. With the vague story about customs opening her package to me, but never showing any proof (i asked), made me doubt her even more.
All in all this was a very frustrating transaction for me. I have been honest with this member and told her i do not trust her. I personally will not trade with her again, as i had so much stress over it and lots of my questions went unanswered. I have always stayed polite but when conversation gets too confronting for her, she's short or ignores parts of message(s).
After a thing outside this forum, i've had enough with ány kind of communication with her. Since said issue was not on MLP Arena i will not write it down. I've kept many messages during this trade in case it blows up or if member turns the tabs again, when ground under her feet gets too heated.
Summarized: bad communication w/ ignoring several questions, weird stories about shipping and i have serious, serious questions about her honesty. Only reason why i continued the trade was because i already promised her some very mint Nirvanas and i wouldn't break that promise. Now looking back, i wish i never did go Through.
If moderators have any questions, you are welcome to mail me and I will answer a.s.a.p.
I am sure I will receive neutral or negative feedback in responce of my honest story but so be it, I just have to tell everyone because I want the feedback system to show a real image of a member instead of just leaving nothing because one is afraid te receive bad feedback in return.
Moderators may always ask for all messages sent between me and Sternenstaub, they clearly show what happened and why I leave this neutral feedback.